Terms of Service

Introduction

These Terms of Service govern your use of BizLogic's website and business analysis services. By accessing our website or engaging our services, you agree to be bound by these terms. These terms define the scope and purpose of our service relationship and establish the framework for professional engagement.

Our business analysis services are designed to help organizations in Cyprus and internationally improve their operational efficiency and strategic decision-making through systematic analysis and evidence-based recommendations.

Service Usage Terms

1. Acceptable Use Policy

You may use our website and services for legitimate business purposes only. Prohibited activities include attempting to reverse engineer our methodologies, using our services for illegal purposes, harassing our staff or other clients, or misrepresenting your identity or business needs.

You agree to provide accurate and complete information when requesting services and to cooperate fully during the business analysis process.

2. Permitted and Prohibited Uses

Permitted Uses

• Accessing information about our services
• Submitting legitimate business inquiries
• Downloading provided reports and documentation
• Participating in scheduled consultations
• Sharing feedback about our services

Prohibited Uses

• Attempting to hack or disrupt our systems
• Copying our proprietary methodologies
• Submitting false or misleading information
• Using services for illegal activities
• Reselling our services without authorization

3. Service Access Requirements

Access to our business analysis services requires a formal engagement agreement. Website access is available to all visitors, but service delivery requires identity verification, clear project scope definition, and acceptance of our professional terms. We reserve the right to decline service requests that fall outside our expertise or ethical guidelines.

4. Fair Usage Guidelines

Our website and contact forms are intended for genuine business inquiries. Excessive or automated requests may be limited or blocked. Service delivery follows agreed timelines and scope. Changes to project requirements may result in additional costs and timeline adjustments, which will be communicated transparently.

Account and Access Terms

Account Creation Requirements

While our website does not require account creation for basic access, engaging our professional services requires establishing a client relationship with verified contact information and clear project requirements.

All provided information must be accurate and up-to-date. You are responsible for maintaining the confidentiality of any login credentials we provide and for all activities that occur under your account.

Account Security Responsibilities

You are responsible for protecting any access credentials provided during our service engagement. This includes using secure passwords, not sharing access with unauthorized personnel, and promptly notifying us of any suspected security breaches or unauthorized use.

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if these terms are violated, if payment obligations are not met, or if continued service would be professionally inappropriate. Termination procedures will follow Cyprus business law and any applicable contractual agreements.

Multiple Account Policies

Organizations may have multiple contacts for different projects or departments. However, creating duplicate or false accounts to circumvent our policies or gain unauthorized access is prohibited and may result in service termination.

Service Availability and Limitations

Service Uptime and Maintenance

Our website aims for 99% uptime, though scheduled maintenance may occasionally require temporary unavailability. Professional services are delivered according to agreed schedules, with advance notice of any necessary postponements.

Feature Availability

Our core business analysis services remain consistent, though we may introduce new methodologies or retire outdated approaches. Clients will be notified of any changes that might affect ongoing projects.

Geographic Restrictions

While based in Cyprus, we provide services internationally. Some specialized services may be limited to certain regions due to regulatory requirements or language constraints.

Service Modifications and Updates

We continuously improve our methodologies and service offerings. Material changes to existing services will be communicated with reasonable advance notice, and clients will have options for transition or contract modification.

Intellectual Property Rights

Content Ownership

All content on our website, including text, images, logos, methodologies, and proprietary frameworks, remains the intellectual property of BizLogic. This includes our analysis templates, process documentation, and strategic frameworks developed through years of professional practice.

User-Generated Content Rights

Information and data you provide during our service engagement remains your property. However, you grant us the right to use this information solely for the purpose of delivering the contracted analysis services. We do not claim ownership of your business data or proprietary information.

License Grants

Upon completion of paid services, you receive a non-exclusive license to use the delivered analysis reports and recommendations for your internal business purposes. This license does not extend to reselling our methodologies or using our frameworks to provide services to third parties.

Copyright and Trademark Notices

The BizLogic name, logo, and related marks are our trademarks. All website content is protected by copyright law. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited and may result in legal action under Cyprus and international intellectual property laws.

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